◆ Legal

Privacy Policy

How Clarzio collects, uses, and protects your information.

LAST UPDATED: APRIL 2026

1. Introduction

Welcome to Clarzio ("we", "our", or "us"). We are an AI automation agency based in Colombo, Sri Lanka, operating through clarzio.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

  • Contact Information — name, email address, phone number, and company name submitted via our contact form.
  • Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically.
  • Communications — content of messages you send us through our contact form or email.
  • Project Data — information shared during service engagements, including workflow documentation and business process details.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Send service updates, project progress, and relevant communications
  • Improve and optimise our website and service offerings
  • Comply with legal obligations and resolve disputes
  • Protect against fraudulent or unlawful activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential cookies — required for basic site functionality
  • Analytics cookies — to understand how visitors interact with our site (e.g. Google Analytics)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some site features may not function properly without cookies.

5. Third-Party Services

We use select third-party services to operate our website and deliver our services:

  • Formspree — processes contact form submissions. Submissions are governed by Formspree's privacy policy.
  • Namecheap Private Email — email communications are hosted on Namecheap's infrastructure.
  • Cloudflare — DNS, CDN, and security services. Cloudflare may log request metadata.
  • Google Fonts & CDNs — fonts and JavaScript libraries loaded from third-party CDNs may log your IP address.

These third parties have their own privacy policies and we are not responsible for their practices.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Project-related data is retained for the duration of the engagement and up to 12 months thereafter unless otherwise agreed.

7. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@clarzio.com.

9. International Transfers

Clarzio operates from Sri Lanka and serves clients globally. By using our services, you acknowledge that your data may be transferred to and processed in countries other than your own. We take appropriate steps to ensure such transfers comply with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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